Queue statuses

Use the queue status to decide your next action before you retry anything.

What the Status Means

Status	What it usually means	What to do next
Pending	The document has been uploaded but not processed yet.	Use Process or wait for scheduled processing.
Processing	Sifterra is still working on the document.	Give it a little time. If it stays there too long, check the log for repeated polling or connection problems.
Completed	Processing finished and the document is ready.	Open Review if you want to check values, or Create Document if no Business Central document has been created yet.
Error	Processing stopped and needs attention.	Open Processing Log, fix the likely cause, then use Retry.
Review Required	Sifterra needs a person to confirm or correct something before moving on.	Open Review, correct anything that looks wrong, then Approve.
Approved	A reviewer has accepted the extracted values.	Create the Business Central document if it has not been created yet.
Rejected	A reviewer decided not to use this document.	Upload a corrected replacement if needed.

Before You Act

• If the status is Review Required, start in Review instead of using Retry.
• If a created document number already exists, open that document before you process anything again.
• If the document appears to be missing, check filters before assuming it failed.

For the most common causes behind these statuses, continue to Common failures.